PRIVACY POLICY
Your Privacy
Tyne Shop.com is totally committed to protecting the privacy of our site visitors and customers. The Tyne Shop.com team
are customers themselves of other Internet sites and fully appreciate
and respect the importance of privacy on the Internet. We will not
disclose information about our customers to third parties except where
it is part of providing a service to you or for the public safety- e.g.
arranging for a product to be sent to you, carrying out credit and
other security checks and for the purposes of customer research and
profiling or where we have your express permission to do so.
Your Consent
We
will not sell your name, address, e-mail address, credit card
information or personal information to any third party (excluding
partners from whom you may have linked to our site) without your
permission.
Communication & Marketing
If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail & post . You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of Tyne Shop.
All Tyne Shop members
have the option to opt-out of receiving marketing communications from
us and/or selected third parties. If you do not wish to continue to
receive marketing from us and/or selected third parties you should
opt-out by visiting 'Your Details' in 'Your Account' on the Tyne Shop website.
You can access 'Your Account' once you register and login. Or click on
the "unsubscribe" link in any email communications which might we send
you.
What are Cookies?
A
cookie is a small information file that is sent to your computer and is
stored on your hard drive. If you have registered with us then your
computer will store an identifying cookie which will save you time each
time you re-visit Tyne Shop,
by remembering your email address for you. You can change the settings
on your browser to prevent cookies being stored on your computer
without your explicit consent.
Site Statistics
We
may disclose statistics about the number of visitors to our website or
number of purchases made. We use an independent measurement and
research company to gather data regarding the visitors to this website
on our behalf using cookies and code which is embedded in the site.
Both the cookies and the embedded code provide statistical information
about visits to pages on the site, the duration of individual page
view, paths taken by visitors through the site, data on visitors'
screen settings and other general information. Tyne Shop uses
and stores this type of information to help improve the services to its
users. If you require further information regarding this please do not
hesitate to contact us at info@tyneshop.com.
Transfers of your Information
We may transfer your information and store, at a destination outside the European Economic Area ("EEA"). It may also be processed by staffs operating outside the EEA who work for Tyne Shop or one of our suppliers. Such processing may be required in order to fulfil your order, process your payment details or provide other support services.
We have to
say that unfortunately, the transmission of information via the
Internet is not completely secure. We will do our best to protect your
personal data, but cannot guarantee the security of data transmitted to
our site; any transmitted data you provide us is at your own
risk. Once we receive your information, we will use strict procedures
and security features to try to prevent unauthorised access.
Disclosures of your information
However we may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:
- in the event that Tyne Shop sells or buys any business or assets;
- if Tyne Shop or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or
- if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Tyne Shop, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Third party sites
Our
site may contain links to and from the websites of our partner
networks, advertisers and other third parties. If you follow a link to
any of these websites, we would advise you to please check their
policies before you submit any personal data as we will not accept any
responsibility or liability for these policies.
Checking your Details
If you wish to verify the details you have submitted to Tyne Shop you
may do so by contacting us via the e-mail address or address given
below. Our security procedures requires that we may request proof of
identity before we reveal information. This proof of identity will be
your e-mail address and password you have created upon registration.
You must therefore keep this information safe as you will be
responsible for any action which we take in response to a request from
someone using your e-mail and password. We would strongly recommend
that you do not use the browser's password memory function as that
would permit other people using your terminal to access your personal
information.
Contacting us
Tyne Shop.com (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).
You have the right to access the information which Tyne Shop holds about you and your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
We always do
welcome any words from our customers (even if it is a complaint!). We
would be grateful for any time you spend providing us with feedbacks as
we need to ensure our customers are completely satisfied - we would
also be grateful if you want to return to the site and recommend us to
your friends and family. If you have any questions or feedback about
this statement, or if you would like us to stop processing your
information, please do not hesitate to contact us and will be delighted
to answer any queries you may have.
You can either email us at :
Or, write to us at :
Tyne Shop
9 Collingwood Mews,
Lansdowne Place West,
Gosforth
Newcastle upon Tyne
NE3 1BF
United Kingdom
